FAQs

Where do the activities take place?

ACTIVITY CLUBS

We are thrilled to announce that our activity courses during the summer run from Hoddesdon Cricket Club, Lowfield Sports Ground, Hoddesdon. Located next to Barclay Park and set in beautiful surroundings the sports club offers extensive indoor and outdoor facilities for all our courses. These facilities are completely secure and are surrounded by a 10 foot high fence, so once your child is dropped off they are safe for the whole day giving you complete peace of mind. Drop off and collection each day is at the Sports Club.

During the half term weeks and winter months our activities run from the Mayhem studios.

SPECIAL COURSES

Our one day and one week courses take place at Mayhem Theatre Arts, Brewery Road, Hoddesdon. Drop off and collection is here each day.

What is the age range?

The activity clubs are ideal for children aged 5 – 12 years.

How long is each day?

The day runs from 9.00am – 3.30pm. Children can be dropped off from 8.45am each day.

Do you run a late club?

Yes we run a late club till 5.00pm each day at a cost of £5.00 extra per day. This must be booked by the night before. The late club consists of more fun and activities in Sports and Arts and Crafts.

Can I drop off late or pick up early?

Yes. Please notify staff when booking or when dropping off.

What does my child need to bring?

Children need to bring a packed lunch with enough food and drink to last the day. There are vending machines available for additional purchases.

What should my child wear?

We suggest children wear clothing that you don’t mind getting messy! Trainers or plimsoles are ideal footwear. Please avoid sandals and other open toed shoes as these are not suitable For our special one day courses we encourage children to dress up in an  outfit appropriate to the course theme.

Can siblings be kept together throughout the day?

Whilst we are more than happy to keep siblings together we often group the children into age appropriate activity groups to ensure each child is having the most amount of fun and working at an appropriate level. If siblings would prefer to stay together this can be arranged providing the activity is suitable for all ages.

What is the staff ratio?

We work on a ration of one activity course leader to every 8 children. In addition to this we have ‘activity helpers’ to assist throughout the day.

Is there a qualified first aider on site?

Yes. Each day there is a qualified first aider present.

My child needs medicine administered throughout the day. Can you help with this?

Staff are always happy to help with this. Please hand all medication  to a member of staff when dropping off.  Clearly label all items and place with a letter detailing all instructions and a brief note giving your consent for our staff to help administer this.

Are staff DBS checked and do you have insurance?

All the Mayhem activity staff have a full DBS check. Mayhem has full public and employers liability up to £10,000,000.00

How am I contacted in an emergency?

At time of booking we ask that you provide a minimum of two contact numbers. If an event arises where a child needs medical attention the emergency services will be contacted first and then the parent/guardian.

What is the policy on Sun cream?

On days where the weather is going to be hot we ask that parents apply necessary sun cream before dropping off. If you would like sun cream re-applied throughout the day please provide this in your child’s bag. We operate a policy where staff are asked to help children apply sun cream if necessary. Please state at time of booking if you do not wish staff to help with this.

Do I have to pay in advance?

All booking must be paid for in advance.  Should you need to make an early morning booking for the same day every effort will be made to accommodate this. If trying to book before 8.00am please email info@mayhemtheatrearts.co.uk for a quicker response.

Do you credit for absences?

Unfortunately as staffing and activities are booked in advance we are unable to credit for absences.

The All Inclusive Pass seems great value for money. How does this work?

If you are looking for your child to attend courses for a substantial amount of the school holidays then our All Inclusive Pass will save you a huge amount of money. For a one off Payment of just £250.00 your child can attend every single day throughout the May and Summer holidays. That’s 7 whole weeks and works out at just £7.58 per day!  On days where we have special themed course running you can decide if you join in with the multi activity club or attend the special course. Everything is included in the one price!

 

 

on May 17 • by

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